For questions, concerns, technical support, or feedback about MyLMU, please contact us at:
We typically respond within 24 hours during business days.
Our support team is here to assist you with:
- Technical Support: Issues with importing race results, account access, or app functionality
- Account Assistance: Password resets, profile updates, or account management
- Feature Requests: Suggestions for new features or improvements
- Privacy & Data: Questions about data collection, privacy rights, or data deletion
- Bug Reports: Reporting errors, bugs, or unexpected behavior
- General Inquiries: Any other questions about the service
To help us assist you more quickly, please include the following information in your email:
- Your account email address
- A clear description of the issue or question
- Steps you've already taken to resolve the issue (if applicable)
- Error messages or screenshots (if applicable)
- Your browser and device information (if reporting a technical issue)
You may find answers to common questions in our documentation: