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Using the Documentation
DocsMyLMU TelemetryTroubleshooting

Troubleshooting

Fix common telemetry issues — viewing performance, 3D view, large files, and leaderboard eligibility.

Last updated July 15, 2026

Summarize this section with AI

Run into a problem with telemetry upload, playback, or leaderboard visibility? Start here.

In this section

  • Viewing & Performance — desktop vs mobile, fullscreen, closing tabs and apps when the viewer is slow
  • 3D View Issues — lag, black screen, WebGL errors
  • Large File Performance — tips for files over 50 MB
  • Not on the Leaderboard? — visibility, driver name, metadata

Still stuck?

  • Open in-app help: ? in the Telemetry nav
  • Contact support with your file size, browser, and a screenshot if possible

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